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How 77dd Handles Your Personal Data

Your account information, payment details, and browsing activity on 77dd are handled under a clear set of rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

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77dd How 77dd Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can take that request directly. We aim to respond within the timeframe required by applicable law in your region.

Live Chat Open the chat widget from any page on 77dd to reach the support team. Identify your request as a privacy or data query so it reaches the right person.
Email Support Send your data request or privacy concern to our support address listed in your account settings. Include your registered contact detail so we can verify your identity.
Account Settings Some data corrections — like updating your contact number or wallet details — can be made directly inside your account settings without contacting support.
DATA HANDLING DETAIL

How We Protect and Manage Your Data

Security and transparency are the two things we will not cut corners on. Here is how each part of your data is handled in practice.

Payment Data Security

bKash, Nagad, and Rocket transaction references are encrypted and stored separately from your login credentials. We never store your mobile wallet PIN or full account number.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust non-essential cookie preferences from the cookie banner on your first visit.

Account Retention

Active account data is kept while your account is open. If your account is closed or inactive beyond the period set by applicable law, we anonymise or delete your records on a rolling schedule.

Data Requests

You can request a copy of the personal data we hold, ask for corrections, or request deletion. Submit the request through live chat or email support with your account verification details ready.

Common Questions About Your Privacy

Straight answers to what Bangladesh players actually ask about their data on 77dd.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device type and session activity for security purposes.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality agreements.

Payment records tied to bKash, Nagad, or Rocket are kept for as long as required by applicable law and our fraud-prevention obligations, then deleted or anonymised on a rolling schedule.

Yes. Contact support via live chat or the email address in your account settings. We will verify your identity and respond within the timeframe required by the law of your eligible region.

Submit a deletion request through live chat or email support. Once verified, we will delete or anonymise your data within the period required by applicable local law and our retention obligations.

We use session cookies for login and analytics cookies to improve the lobby. Non-essential cookies can be turned off from the cookie preference banner shown on your first visit to the site.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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